Your Privacy Comes First
We do not sell your personal information.
How your information is used
Your information is used only to provide and service your insurance options, including obtaining quotes, processing applications and helping with your coverage.
Necessary sharing
Your information may be securely shared only as necessary with authorized insurance carriers, underwriting and service providers, or as required by law.
Exploring and booking
You can explore the guided questions without entering your name, email or medical details. Broad discovery answers are saved on this device so you can continue later. Choosing “Change path / clear answers” removes that saved progress.
The appointment scheduler is provided by Google. Information you enter there is also subject to Google’s Privacy Policy. Do not put medical details, Social Security numbers, policy numbers, banking information or identity documents in the booking form or ordinary email.
Website analytics
ClickAid uses first-party analytics to count visits, understand which pages are viewed, identify broad referral sources such as Facebook or Instagram, and estimate a visitor’s city, region and country from network routing. We do not store raw IP addresses in the analytics dashboard. An anonymous browser identifier is stored on the device so repeat visits can be counted more accurately. Browser “Do Not Track” requests are respected.
ClickAid AI Assistant Terms & Disclaimer
By selecting Open Assistant, you agree that your use of the optional ClickAid AI Assistant is governed by these terms and limitations. Before any message is processed, you must separately review the consent shown with the assistant and choose whether to continue.
The ClickAid AI Assistant clearly identifies itself as an AI tool—not a licensed insurance agent or producer—and is limited to navigation, form help, and plain-language explanations within its stated permissions. It does not provide policy-specific advice, recommend a carrier or product, determine eligibility, underwrite or price coverage, estimate a premium, or start, change, cancel or bind coverage. A licensed ClickAid producer remains responsible for policy-specific guidance and every insurance decision.
The AI Assistant is optional. It can help you navigate to a form, explain a general term, or turn non-sensitive facts you type into proposed draft form answers. Before information is processed, you review the disclosure and check the applicable consent box. Prepared answers do not enter the form until you review them and select Add answers; the assistant never submits a form. You may decline and complete the same form manually.
Only the text you type into the selected AI feature is sent to Cloudflare Workers AI. Your contact information, existing quote-form answers and uploaded documents are not sent. Do not type names, contact details, exact addresses or ZIP codes, dates of birth, policy or claim numbers, health information, Social Security or Medicare numbers, payment details, identification information, passwords, PINs or verification codes into the AI Assistant. Cloudflare states that standard Workers AI inference uses zero data retention and does not use customer content to train AI models. Review Cloudflare’s Workers AI data-use notice.
ClickAid keeps a minimal audit record of the consent version, approved purpose, processing service, status, number of suggestions and number the customer applied. The text and AI response are not stored in that audit record. If you submit the quote request, documents you selected are stored separately in ClickAid’s private document storage for authenticated licensed-producer review; they are not processed by the customer-facing AI Assistant.
AI can be incomplete or wrong. Use the ClickAid contact information on this page to report incorrect information, request human review, make a complaint or ask how your information was handled.
Questions about your privacy?
Use the CLICK-AID contact information at the top or bottom of this page to ask about how your information is handled.
Medicare information
Our Medicare page provides general education. ClickAid Insurance Agency is not connected with or endorsed by the United States government or the federal Medicare program. No specific carrier plans are listed or recommended on that page.
Before any plan-specific marketing discussion, an agreed Scope of Appointment identifies the Medicare products to be discussed. Requesting general information does not enroll you in a plan or authorize unrelated product discussions. Any later plan recommendation or enrollment assistance depends on applicable licensing, appointments, training and current carrier authorization.
Do not submit Medicare numbers, medical details, Social Security numbers or banking information through this website’s booking form or ordinary email. Any necessary enrollment information must use the approved secure process.
For all plan options, visit Medicare.gov or call 1-800-MEDICARE (1-800-633-4227); TTY: 1-877-486-2048. New York’s HIICAP offers free, unbiased counseling. New York DFS explains state Medigap protections.
Balanced explanation
For an applicable recommendation, we explain relevant favorable and unfavorable information, material limitations and reasonable alternatives.
Current documents
Product-specific forms and illustrations must come from the current approved carrier process. A website summary never replaces the issued policy.
Controlled information
Do not send medical details, Social Security numbers, banking information or identity documents through ordinary email.
No forced next step
Keeping existing coverage or taking no action can be appropriate. A compliance hold cannot be overridden by a sales goal.
Safeguards built into the process
Best interest
We explain both benefits and drawbacks and why a recommendation fits your needs.
Replacement
Existing coverage is reviewed before any replacement, and a possible replacement stops the ordinary application flow.
Life disclosure and illustrations
Guaranteed and non-guaranteed values are separated and explained using approved materials.
Producer compensation transparency
We disclose our role and that compensation may be paid by an insurer; more detail is available on request.
Privacy
Sensitive information is collected only when necessary and shared only through an authorized process.
Cybersecurity
We use controlled systems and do not request medical, Social Security or banking information in ordinary email.
Advertising
Educational material is identified as such; product claims require current approved sources.
Sales conduct
No pressure, misleading comparison, unlawful incentive or discriminatory treatment.
Records
Required records are retained securely and corrections remain auditable.
Accident and health disclosure
Health and disability limitations, exclusions, waiting periods and renewability are explained before enrollment.
Accelerated death benefits
Accelerated benefits can reduce remaining policy values and death benefits; exact terms control.
Juvenile life
Coverage on a child requires proper consent, ownership and amount review.
Military sales
Military-related sales receive additional protections and review.
Consumer reports and MIB
When reports are used, notices and authorizations are provided through the approved carrier process.
Electronic records and delivery
Electronic delivery is optional; consumers may request paper where the law permits.
Calls and texts
Marketing consent is separate from buying insurance and can be revoked.
Commercial email
Marketing emails identify the sender and include a working unsubscribe method.
AML and fraud escalation
Transactions may require identity and source-of-funds review through the insurer’s secure process.
Sanctions
Coverage and payments remain subject to applicable sanctions law and insurer review.
Employer benefits
The employer or plan administrator—not the insurance website—controls plan documents and participant notices.
Accessibility
People may request accessible help or an alternative format; no timed, voice-only or drag-only response is required.
Protected health information
Health information is collected only through the authorized secure process.